Very straight forward experience. Gordon M. has helped me purchase two different vehicles. The price is upfront. Your trade in is up front. There is no back and forth with the salesperson, the “manager” and you. You will get the deal right up front. If it doesn’t work for you, then maybe they another vehicle that will meet your needs. No pressure for additional services. They will present them to you. Don’t want or need them, no problem. The service department is also very accommodating. The physical building is relatively new, very nice.

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Excellent customer service and communication to client.

Super happy with our new Lexus that we got through Gordon Miller. Very professional, extra courteous, and thorough throughout, he helped us get top value for our trade in and hooked us up with exactly what we needed and had it delivered to us. Very happy. Gordon is a pro as is the whole Lincoln Lexus team. Thank you!

Very friendly and always do a great job in the service department…Thank You. Creighton from Hastings

We purchased a few cars from the Baxter group when we lived in Lincoln. Eight years ago, we moved to the east coast, but we never could find a dealership that matched the great customer service we've received here in Lincoln. So, when it was time to buy a new car, we returned to Lincoln and went to Lexus of Lincoln where we met Kennedy. I told her my non-negotiables in a vehicle and she didn't flinch. She was really chill and fun to work with. And buying the car was a breeze. If I ever need another ... Read More

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Google - May 19, 2025

We purchased a few cars from the Baxter group when we lived in Lincoln. Eight years ago, we moved to the east coast, but we never could find a dealership that matched the great customer service we've received here in Lincoln. So, when it was time to buy a new car, we returned to Lincoln and went to Lexus of Lincoln where we met Kennedy. I told her my non-negotiables in a vehicle and she didn't flinch. She was really chill and fun to work with. And buying the car was a breeze. If I ever need another vehicle, I'll be back to Lincoln to make it happen.

Bret Nelson at Lexus of Lincoln made my car buying experience a pleasure. He's an honest, genuine, and friendly person! After talking to Bret for just a few minutes, he made me feel comfortable, like catching up with a dear friend that I haven't seen for a while. I'm sure others at the dealership are great people too, but looking back, Bret made sure that he was always available to meet and speak to me in-person. He exemplifies the Lexus business model of single point-of-contact. I find his transparency and professionalism reassuring, and his openness and down-to-earth ... Read More

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Google - May 18, 2025

Bret Nelson at Lexus of Lincoln made my car buying experience a pleasure. He's an honest, genuine, and friendly person! After talking to Bret for just a few minutes, he made me feel comfortable, like catching up with a dear friend that I haven't seen for a while. I'm sure others at the dealership are great people too, but looking back, Bret made sure that he was always available to meet and speak to me in-person. He exemplifies the Lexus business model of single point-of-contact. I find his transparency and professionalism reassuring, and his openness and down-to-earth personality make him relatable. Bret was able to address all my questions and concerns, and if he had any uncertainty of a topic, he showed no hesitation in escalating/getting an answer from colleagues. I expressed this to Bret (and I mean it), 'of all the car salesman I've worked with (and there have been many), he has become my favorite' - and in such a short time! As an example of his dedication to customer satisfaction, he even went out of his way to meet me at the dealership on his day off (because it was convenient for me). "Thank you, Bret, for making my recent car purchase such a positive and memorable experience!"

I was in need of a new battery and they got me in right away. Excellent customer service!

I had a great experience with the purchsae of my GX 550. Everything was smooth and seemless. No haggling. One of the best car-buying experiences I have had.

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You never disappoint. Thank you for loaning a vehicle to my granddaughter today. Aaron and Peter were very welcoming and awesome.