I was expecting stressful and pushy. However my experience ended up being the opposite.

Professional, attentive, punctual, overall excellent experience!

No one wants to be ‘sold’ a vehicle. We want to be heard, provided with thoughtful options, and be given time to make a decision that suits our family. This exactly describes the experience we had at Lexus of Lincoln. Gordon Miller is a wonderful professional! We know he went the extra mile to find us exactly the RX350 we wanted, he never made it seem like it was one bit of trouble. Buying a Lexus is a luxury experience at this beautiful luxury dealership. Gordon even found us a big red bow!

My husband and I had such a positive experience with Madison at Lexus or Lincoln! She truly made the process so easy for a first time new car buyer. She immediately was able to find exactly what I wanted within a day, and her communication skills are top notch. I’d give a 10 star rating if I could. I will definitely buy from her again in the future:)

I’ve had my NX350h for 9 months now and have had better service (customer & car) than the last decade. Needed a tire replaced due to an unfortunate nail - I did try taking it to a tire shop first where they said it was unrepairable. Took it to Lexus and they scheduled me for 2 days later but got me in a day later, as well as called me in the morning asking if they could wash/patch it up first before replacing my tire. Small things like that. Cade White from the service team was fantastic and communicative. ...

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Madison helped us buy our first Lexus and trade our old car in. It was a pleasant experience. She was very attentive to the details we wanted in a car and found us a perfect match on a 2020 RX-350. It looks and drives like a new car. She treated us first class and is a true professional. A nice experience for us.

Had a great experience with Bret. He helped us look at a NX and then helped out when we were in for Service.

I went to Lexus after a very busy morning, not having planned to look at cars. Madison C. greeted me when I arrived, although she came into the bldg after me and there were others present. She showed me the hybrid I was looking for. She was very knowledgeable about the vehicles, the Lexus experience and I felt I could trust her. The entire process of looking at cars to buying a car took a week. She located exactly what I was looking for and had it brought to Lincoln. Throughout the process, I felt like Madison was looking out ...

Destiny is the Technical support for Lexus. I asked for help pairing my newer phone to the Bluetooth system in my 2012 Lexus RX 350. We ended up deleting the old audio connection and adding the name of the new connection. It found car media and paired the devices. Destiny was very patient. She came to my house today to continue trying to figure it out, after confirming that we were on the right path. Thank you so much Destiny, for all of your help. I truly appreciate your customer service. ⭐️⭐️⭐️⭐️⭐️