Bret Nelson at Lexus of Lincoln made my car buying experience a pleasure. He's an honest, genuine, and friendly person! After talking to Bret for just a few minutes, he made me feel comfortable, like catching up with a dear friend that I haven't seen for a while. I'm sure others at the dealership are great people too, but looking back, Bret made sure that he was always available to meet and speak to me in-person. He exemplifies the Lexus business model of single point-of-contact. I find his transparency and professionalism reassuring, and his openness and down-to-earth ... Read More

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Google - May 18, 2025

Bret Nelson at Lexus of Lincoln made my car buying experience a pleasure. He's an honest, genuine, and friendly person! After talking to Bret for just a few minutes, he made me feel comfortable, like catching up with a dear friend that I haven't seen for a while. I'm sure others at the dealership are great people too, but looking back, Bret made sure that he was always available to meet and speak to me in-person. He exemplifies the Lexus business model of single point-of-contact. I find his transparency and professionalism reassuring, and his openness and down-to-earth personality make him relatable. Bret was able to address all my questions and concerns, and if he had any uncertainty of a topic, he showed no hesitation in escalating/getting an answer from colleagues. I expressed this to Bret (and I mean it), 'of all the car salesman I've worked with (and there have been many), he has become my favorite' - and in such a short time! As an example of his dedication to customer satisfaction, he even went out of his way to meet me at the dealership on his day off (because it was convenient for me). "Thank you, Bret, for making my recent car purchase such a positive and memorable experience!"

I was in need of a new battery and they got me in right away. Excellent customer service!

I had a great experience with the purchsae of my GX 550. Everything was smooth and seemless. No haggling. One of the best car-buying experiences I have had.

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You never disappoint. Thank you for loaning a vehicle to my granddaughter today. Aaron and Peter were very welcoming and awesome.

Always great service. Ali is an outstanding Service Manager.

I have wanted to own a Lexus for many years and when my Toyota Venza reached 13 years old and had 193,00 miles on it I decided it was time! I went to the Lincoln Lexus dealership and met with Luke Chandler. I had emailed the dealership earlier about a 350 RX I had seen on line. I heard back from Derek so both of these men worked with me to lease a 2025 Lexus 350RX. They worked with me on pricing, leasing, and driving home a new SUV. The entire process was fast and easy! They were very patient with me as they ... Read More

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Google - Apr 24, 2025

I have wanted to own a Lexus for many years and when my Toyota Venza reached 13 years old and had 193,00 miles on it I decided it was time! I went to the Lincoln Lexus dealership and met with Luke Chandler. I had emailed the dealership earlier about a 350 RX I had seen on line. I heard back from Derek so both of these men worked with me to lease a 2025 Lexus 350RX. They worked with me on pricing, leasing, and driving home a new SUV. The entire process was fast and easy! They were very patient with me as they helped train me on the new technology and learning all about the options of my new SUV. Thank you Luke and Derek for making this a great experience !

Service department is always excellent. Efficient and thorough, always helpful if I have small things I’d like them to look at. Love Lexus vehicles, very reliable.

We've purchased 2 vehicles from Lexus of Lincoln, and each time the experience was 5 stars. There were no surprises, and the experience was fast and easy. Trade offers were great as well. I appreciate that they took the time to show us how all the electronics work in the car as well and set up our apps for us. Isaiah is great!

They went above and beyond to find my brother the exact car he was looking for.