Customer Testimonials
I purchased my RX350 in February 2021 and had the pleasure of working with Gordon Miller. He was very patient with me during the purchasing process and never did I feel pressured during that time at all. He was able to locate and secure my vehicle with the features I wanted from another state. I did have to deal with some mishaps the following month which Lexus was not at fault, however Gordon went above and beyond to allow me to borrow a loaner vehicle during that time period while waiting for appropriate paperwork to arrive so I could register my ...
Best car buying experience I've had. Called on Saturday about a car in Omaha, they had the car at the dealership on Monday, within an hour of arriving, I completed the test drive and signed my paperwork.
Our salesman (Colin Hendricks) went above and beyond for my mother and I. Prior to speaking to Colin I had already contacted 4 different Lexus Salesman in 3 different states and 4 different locations. All the answers to my questions were short and simple and basically "no". I was looking for this very specific car and I had so many questions due to that fact that it was renamed a few years ago, all they told me was they didn't have it and won't have it for awhile and to contact "somewhere else" and they might be ...
Gordon Miller made finding and purchasing a car from Lexus of Lincoln an exceptional experience. He was extremely patient and professional. Gordon listened to my concerns and needs and went above and beyond to find exactly the right car for me. I appreciated that there was no pressure, he emailed, called and set up test drives to make sure we were on the same page. I feel he is trustworthy because the price was exactly what he quoted me. I would definitely recommend Gordon Miller for a very positive car purchasing experience.
My experience working with Lexus of Lincoln was phenomenal. My family has purchased vehicles from numerous Lexus dealerships, and my experience in Lincoln today was second to none! I worked with Mr. Gregory Dorff when exploring trade-in options. I sent him my wishlist of features for an NX and he called me THE SAME DAY with a car that checked all my boxes. I drove in the next day and worked with John Vigna to get all the papers signed. John was very knowledgeable and answered all my questions thoroughly. Ethan Langfield in the finance department was also a pleasure ...
We came down from Omaha to look for another Lexus, and we're glad we did. Gordon Miller took care of us from start to finish and went out of his way to accommodate us. He even delivered our new 300H to us in Omaha personally! Thanks, Gordon. We couldn't be more pleased!
My wife and I have purchased a lot of autos over the years with several dealerships. This weekend we made our first purchase from the Lexus of Lincoln dealership. Our contact at Lexus was Gordon Miller. Gordon was fantastic!! He is a great listener, very knowledgeable, great attention to details and so easy to work with. Gordon made the process stress free. Gordon is a true professional and a great person. I’m happy that I met him.
Ethan and Troy were great! I had been looking for my 'dream' car (Jeep Wrangler Unlimited) for years. Finally got rid of the mini van and it was time for mommy to have her car! I called Lexus of Lincoln on a Monday and had the car in my possession by Friday. We live two+ hours from Lincoln and I was worried about the distance, but the experience was seamless. Highly recommend!
Worked with John Vigna that helped me buy an awesome vehicle. He is very straightforward, responsive, and easing to get along with. No-pressure sales all the way. He really went above and beyond to make sure that everything was taken care of with my vehicle. Very nice facility, as well. Would go back and recommend.
Gregg is the Best!!! I purchased a 2020 IS 350 AWD from him and he went above and beyond to make sure we were happy and everything was 💯!! Definitely worth the drive from Omaha for the exceptional experience of purchasing a Lexus!!!
Outstanding service by an outstanding group of people.
Friendly staff and great experience, very knowledgeable technicians! Will recommend
All is good and the world continues to turn.
Thank you to Gordon Miller for making our experience at Lexus Of Lincoln AMAZING. Not once did it feel like he was a salesman. Was very patient while I translated information to my mother and never once was pushy. You have changed my out look on dealerships. Was very straight forward and was actually looking out for our best interest. Once again thank you Gordon.
Always great but do miss the goodie bar
First class service! Our family was on a short trip. Needed some help on a holiday weekend after business hours. Called roadside, consulted Google and got nowhere. Greg and Brook both responded to me and helped trouble shoot my issue. They followed up with us a couple days after to get the vehicle in to service. We are back on the road with confidence! Thank you again.
Friendly staff in service department. Especially Hailey, she was very helpful.
This was my 3rd Lexus purchase and the previous Dealers set a very high bar with exceptional customer service. Lexus of Lincoln, especially Gordon Miller, not only meet the bar, but jumped over it! From the very first meeting with Gordon, I felt comfortable and confident of his knowledge and expertise and never a glimmer of pressure at any point. Between a hail storm, a recall and other delays, it was a bit more challenging than the typical transaction. Gordon came through with answers to every concern and question as we waited for the RX350 to be ready for pick ...
As a first time car buyer, I was pretty nervous going into the process of purchasing a used car. I worked with Gordon Miller, and he made the process SO MUCH easier and less stressful. He presented options to me clearly, and worked hard to make sure what I ended up with matched not only my budget, but the style I liked most. The pressure to buy was basically nonexistent, and I never felt like I was being pushed into any decision. I am so happy with my car and I will definitely be returning to Lexus of Lincoln for ...
Just simply top notch. Due to a previous job I had I worked with hundreds of car dealers all over the U.S. I can say my experience with Lexus of Lincoln was easily in the top 10% for dealer experiences. Nice facilities, professional staff, and ease of buying would make me return and encourage others to check them out. Don't second guess, check these guys out!
Fast and efficient
Very friendly, they were also quick and patient with helping me.
A top notch dealership, with customer service above the rest.
I bought my Lexus in a truck stop parking lot! I've never stepped a foot in Lexus of Lincoln. I live 550 miles away in an area that does not have a Lexus dealer. I called Lexus of Lincoln and was lucky enough to have Ben answer. He worked hard to answer all my questions and describe the car in detail as I was going to buy sight unseen. Ben drove the car to past the half was point so we could finish the deal. Thank you Ben and thank you Lexus of Lincoln.
I went in today just to get a emblem.First a Sale man opened the door for me and welcomed me and immediately I was impressed with his service. Then to top it off, he also offered me a drink. The Parts Service was ready for my part right away. And knew exactly what I needed. The Lady at the front desk was also very well friendly and all of us started a nice decent conversation. All in all,I had a blast and I was only there for about 5 minutes! They made my day! I am on my 3rd ...
I was helped by a gentleman named Brook. I was leery about purchasing a Lexus from a private seller due to costs of repairs, Brook and a service Tech eased my stress, gave my newly purchased Lexus an oil change and clean bill of health. Pretty awesome guys. A big thanks to those two gentleman.
They are always great
Wonderful customer service
Went in without a clue as to what I wanted and left with a Lexus and an appreciation of how buying a certified preowned auto should go. Kudos to Nick, the sales person at Lexus Of Lincoln that made it all happen with absolutely zero pressure and with his highest priority being my 100% satisfaction. Nick took the time to ask what I wanted in my new Lexus and gave me everything and then some. He also took the time to show me how everything works so that I can enjoy my new Lexus. One very satisfied customer.
Lexus of Lincoln is the place to buy a fantastic vehicle. The people are outstanding.
A gentlemen by the name Robert helped me, he was kind and very helpful. One of the most honest and straightforward dealerships I’ve ever walked into. They made sure every bit of maintenance was done to the used Chevy I bought with a complete documentation of it. No hidden fees, very well priced car, and gave me an honest and fair trade price first time around (with reasoning and documentation for the offer amount) I would honestly say to anyone looking at a vehicle here to definitely check it out. The people were great and the dealership was amazing.
Fantastic experience, straight forward, no hidden details and Complete Customer Care. Easy people to work with from start to finish. Thank you.
The sales staff was very knowledgeable. The were helpful and friendly. Not sure if I like the firm pricing, but it is good to know what you're looking at regarding pricing. The manager was extremely friendly and courteous.
Great experience! I worked with Brad Baumbach this weekend. He was awesome, he answered all my questions and i felt super comfortable though the entire process. He even went out of his way to take me the car from Lincoln to Omaha so I can test drive it. He also met up with me on his day off (Sunday) so I can finish the paperwork. Overall great customer service!!
The boys are always so helpful and today they were also comforting. Today I drove a beautiful new loaner someone backed into it. They were so helpful working out the details. Thanks for being there for me boys. Thanks Mary
Excellent service.
Super good
This was the first time we used Lexus of Lincoln for service on our 2015. We purchased the RX used from elsewhere and didn't know what to expect, service-wise. We were extremely satisfied with every aspect of our experience. The online reservation was easy, the staff was friendly and professional, the building/garage was spotless and the washed/cleaned vehicle afterwards was an unexpected benefit. This location is on the way to my wife's work, so we will definitely take advantage of Lexus of Lincoln again. Thank you!
Good help when needed as free coffee
First time using the free wash. The workers were very nice and fast. Such a nice perk.
Receptionist is super friendly. 😉
Great service as always! Thanks!
Great fast service!
Fine establishment
Great food and drinks
These guys are the best!
Courteous staff
Always very impressed whenever I am here.
Was a great experience working wih Robert, he answered any questions we had and was knowledgeable of all the products that Lexus of Lincoln offers. I would recommend them to anyone.
I was searching for the right car nationwide and talked with several dealers over the phone before flying to Lincoln to pick up a car. The other dealers added fees, added restrictions, and repeatedly overestimated taxes and fees in my home state. Nick McCullough at Lexus of Lincoln was my point of contact, and throughout the process he was open, helpful, and working with him was great. I found a great deal on my car at Lexus of Lincoln and the haggle-free process really made it a pleasant experience to come to an agreement, travel to Lincoln and close the ...
Great service and awesome facilities
Nice cars!
Love this place. Super friendly staff!
Great service and superb help, thank you.
I highly recommend Lexus of Lincoln for anyone in search of a vehicle - Lexus or otherwise. Every single person I was in contact with did an excellent job. I recently purchased 2 vehicles from this dealership and can honestly say that no matter what you are looking for, they will go above and beyond to find it. Their customer service is A+! Cassandra Sitzman was my sales associate and she is phenomenal! I can't say enough about her. She made the buying process relaxed and easy, without any pressure. She is extremely knowledgeable and allowed me to make an ...
I always get nervous going to a car dealership because of the "used car salesman" stigma I grew up with but this dealership changed the whole car buying experience for me. From the nice lady answering the phones, to the sales associates, to the general manager, these people know how to exceed a buyer's expectations. We bought our used vehicle from another state after searching for days online. We had many questions that they answered without hesitation. They went out of their way to ensure a seamless transaction. What really stood out to me was how they ...
Excellent service. Tal Anderson would be very happy with the new facility and Lexus team.
Excellent service! Haggle free pricing, and a great staff! I have purchased 2 Lexus vehicles here. Unfortunately they are such great cars, with a top notch service team, that I don't get to work with the wonderful sales staff as often as I would like to. 🙂 Nothing but positive to say from me!
Best service center in Lincoln maybe in Nebraska
Great place to bring your car for maintenance they have Factory trained technicians the people are very nice and very helpful they'll sell you only what you need what not what you don't need
I live in Duluth, MN and found my car online. Brandon Kavan was outstanding,he went way out of his way to answer all my questions, and representing Honda of Lincoln as a top notch dealer. I’ve owned Audi,s , Cadillac,s, Mercedes Benze,s, and Volvo’s, this is by far the best dealership. The attention to detail was fantastic, as I drove over one thousand miles in all, it was a great experience. Anyone thinking of working with Brandon, and the rest of hie team at Honda of Lincoln, NE won’t be disappointed.👍👍👍👍👍 Way to go ...
In the past few years, I visited this place for a few times for the maintenance of my car, even though I live a few hours away from Lincoln. The staff there are very friendly and professional. They offered great price compared with many other dealers, and are willing to give discount on service. The guy I worked with, Brandon, is very honest and helpful. Other staff are very nice too. I highly recommend you get your vehicle served at this place.
We dealt with Jake over the phone for over a year and found him to be honest and patient Every few months he called and when we were ready to buy, we told him what price we needed to "win" our business. He accepted our offer and we bought from him. We haven't been sorry; this is a great place and has outstanding service.
I have experience working at the dealer level and also had developed the largest online classified marketplace for high end luxury autos in Omaha Nebraska. My Daughter asked me to help her get a good deal on her is250 lexus. I went in there and started my beating on the salesman and he took it like a champ. when he introduced me to his manager Joshua Flint he was very helpfull. I guarantee you that he is one of the best in getting customers financed! After three hours of negotiating they came through with the deal we asked for. Great ...
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