Customer Testimonials

My wife and I have purchased a lot of autos over the years with several dealerships. This weekend we made our first purchase from the Lexus of Lincoln dealership. Our contact at Lexus was Gordon Miller. Gordon was fantastic!! He is a great listener, very knowledgeable, great attention to details and so easy to work with. Gordon made the process stress free. Gordon is a true professional and a great person. I’m happy that I met him.

Ethan and Troy were great! I had been looking for my 'dream' car (Jeep Wrangler Unlimited) for years. Finally got rid of the mini van and it was time for mommy to have her car! I called Lexus of Lincoln on a Monday and had the car in my possession by Friday. We live two+ hours from Lincoln and I was worried about the distance, but the experience was seamless. Highly recommend!

Worked with John Vigna that helped me buy an awesome vehicle. He is very straightforward, responsive, and easing to get along with. No-pressure sales all the way. He really went above and beyond to make sure that everything was taken care of with my vehicle. Very nice facility, as well. Would go back and recommend.

Gregg is the Best!!! I purchased a 2020 IS 350 AWD from him and he went above and beyond to make sure we were happy and everything was 💯!! Definitely worth the drive from Omaha for the exceptional experience of purchasing a Lexus!!!

Outstanding service by an outstanding group of people.

Friendly staff and great experience, very knowledgeable technicians! Will recommend

All is good and the world continues to turn.

Thank you to Gordon Miller for making our experience at Lexus Of Lincoln AMAZING. Not once did it feel like he was a salesman. Was very patient while I translated information to my mother and never once was pushy. You have changed my out look on dealerships. Was very straight forward and was actually looking out for our best interest. Once again thank you Gordon.

Always great but do miss the goodie bar

First class service! Our family was on a short trip. Needed some help on a holiday weekend after business hours. Called roadside, consulted Google and got nowhere. Greg and Brook both responded to me and helped trouble shoot my issue. They followed up with us a couple days after to get the vehicle in to service. We are back on the road with confidence! Thank you again.

Friendly staff in service department. Especially Hailey, she was very helpful.

This was my 3rd Lexus purchase and the previous Dealers set a very high bar with exceptional customer service. Lexus of Lincoln, especially Gordon Miller, not only meet the bar, but jumped over it! From the very first meeting with Gordon, I felt comfortable and confident of his knowledge and expertise and never a glimmer of pressure at any point. Between a hail storm, a recall and other delays, it was a bit more challenging than the typical transaction. Gordon came through with answers to every concern and question as we waited for the RX350 to be ready for pick ...

As a first time car buyer, I was pretty nervous going into the process of purchasing a used car. I worked with Gordon Miller, and he made the process SO MUCH easier and less stressful. He presented options to me clearly, and worked hard to make sure what I ended up with matched not only my budget, but the style I liked most. The pressure to buy was basically nonexistent, and I never felt like I was being pushed into any decision. I am so happy with my car and I will definitely be returning to Lexus of Lincoln for ...

Just simply top notch. Due to a previous job I had I worked with hundreds of car dealers all over the U.S. I can say my experience with Lexus of Lincoln was easily in the top 10% for dealer experiences. Nice facilities, professional staff, and ease of buying would make me return and encourage others to check them out. Don't second guess, check these guys out!

Fast and efficient

Very friendly, they were also quick and patient with helping me.

A top notch dealership, with customer service above the rest.

I bought my Lexus in a truck stop parking lot! I've never stepped a foot in Lexus of Lincoln. I live 550 miles away in an area that does not have a Lexus dealer. I called Lexus of Lincoln and was lucky enough to have Ben answer. He worked hard to answer all my questions and describe the car in detail as I was going to buy sight unseen. Ben drove the car to past the half was point so we could finish the deal. Thank you Ben and thank you Lexus of Lincoln.

I went in today just to get a emblem.First a Sale man opened the door for me and welcomed me and immediately I was impressed with his service. Then to top it off, he also offered me a drink. The Parts Service was ready for my part right away. And knew exactly what I needed. The Lady at the front desk was also very well friendly and all of us started a nice decent conversation. All in all,I had a blast and I was only there for about 5 minutes! They made my day! I am on my 3rd ...

I was helped by a gentleman named Brook. I was leery about purchasing a Lexus from a private seller due to costs of repairs, Brook and a service Tech eased my stress, gave my newly purchased Lexus an oil change and clean bill of health. Pretty awesome guys. A big thanks to those two gentleman.

They are always great

Wonderful customer service

Went in without a clue as to what I wanted and left with a Lexus and an appreciation of how buying a certified preowned auto should go. Kudos to Nick, the sales person at Lexus Of Lincoln that made it all happen with absolutely zero pressure and with his highest priority being my 100% satisfaction. Nick took the time to ask what I wanted in my new Lexus and gave me everything and then some. He also took the time to show me how everything works so that I can enjoy my new Lexus. One very satisfied customer.

Lexus of Lincoln is the place to buy a fantastic vehicle. The people are outstanding.

A gentlemen by the name Robert helped me, he was kind and very helpful. One of the most honest and straightforward dealerships I’ve ever walked into. They made sure every bit of maintenance was done to the used Chevy I bought with a complete documentation of it. No hidden fees, very well priced car, and gave me an honest and fair trade price first time around (with reasoning and documentation for the offer amount) I would honestly say to anyone looking at a vehicle here to definitely check it out. The people were great and the dealership was amazing.

Fantastic experience, straight forward, no hidden details and Complete Customer Care. Easy people to work with from start to finish. Thank you.

The sales staff was very knowledgeable. The were helpful and friendly. Not sure if I like the firm pricing, but it is good to know what you're looking at regarding pricing. The manager was extremely friendly and courteous.

Great experience! I worked with Brad Baumbach this weekend. He was awesome, he answered all my questions and i felt super comfortable though the entire process. He even went out of his way to take me the car from Lincoln to Omaha so I can test drive it. He also met up with me on his day off (Sunday) so I can finish the paperwork. Overall great customer service!!

The boys are always so helpful and today they were also comforting. Today I drove a beautiful new loaner someone backed into it. They were so helpful working out the details. Thanks for being there for me boys. Thanks Mary

Excellent service.

Super good

This was the first time we used Lexus of Lincoln for service on our 2015. We purchased the RX used from elsewhere and didn't know what to expect, service-wise. We were extremely satisfied with every aspect of our experience. The online reservation was easy, the staff was friendly and professional, the building/garage was spotless and the washed/cleaned vehicle afterwards was an unexpected benefit. This location is on the way to my wife's work, so we will definitely take advantage of Lexus of Lincoln again. Thank you!

Good help when needed as free coffee

First time using the free wash. The workers were very nice and fast. Such a nice perk.

Receptionist is super friendly. 😉

Great service as always! Thanks!

Great fast service!

Fine establishment

Great food and drinks

These guys are the best!

Courteous staff

Always very impressed whenever I am here.

Was a great experience working wih Robert, he answered any questions we had and was knowledgeable of all the products that Lexus of Lincoln offers. I would recommend them to anyone.

I was searching for the right car nationwide and talked with several dealers over the phone before flying to Lincoln to pick up a car. The other dealers added fees, added restrictions, and repeatedly overestimated taxes and fees in my home state. Nick McCullough at Lexus of Lincoln was my point of contact, and throughout the process he was open, helpful, and working with him was great. I found a great deal on my car at Lexus of Lincoln and the haggle-free process really made it a pleasant experience to come to an agreement, travel to Lincoln and close the ...

Great service and awesome facilities

Nice cars!

Love this place. Super friendly staff!

Great service and superb help, thank you.

I highly recommend Lexus of Lincoln for anyone in search of a vehicle - Lexus or otherwise. Every single person I was in contact with did an excellent job. I recently purchased 2 vehicles from this dealership and can honestly say that no matter what you are looking for, they will go above and beyond to find it. Their customer service is A+! Cassandra Sitzman was my sales associate and she is phenomenal! I can't say enough about her. She made the buying process relaxed and easy, without any pressure. She is extremely knowledgeable and allowed me to make an ...

I always get nervous going to a car dealership because of the "used car salesman" stigma I grew up with but this dealership changed the whole car buying experience for me. From the nice lady answering the phones, to the sales associates, to the general manager, these people know how to exceed a buyer's expectations. We bought our used vehicle from another state after searching for days online. We had many questions that they answered without hesitation. They went out of their way to ensure a seamless transaction. What really stood out to me was how they ...

Excellent service. Tal Anderson would be very happy with the new facility and Lexus team.

Excellent service! Haggle free pricing, and a great staff! I have purchased 2 Lexus vehicles here. Unfortunately they are such great cars, with a top notch service team, that I don't get to work with the wonderful sales staff as often as I would like to. 🙂 Nothing but positive to say from me!

Best service center in Lincoln maybe in Nebraska

Great place to bring your car for maintenance they have Factory trained technicians the people are very nice and very helpful they'll sell you only what you need what not what you don't need

Always great service. Real car company. People bring new definition of car salesman that never experienced.

I dread the car shopping process. But working with Gordon to replace my vehicle was a fantastic experience! He did a great job answering my questions, gave us space to make decisions, and treated us like his #1 customer (even though I was buying a used car). 100% worth the hour drive. We'll be back the next time we need a vehicle!

Best customer service hands down.

Alex went above and beyond to find exactly what I was looking and what would work the best for me. I left with exactly what I was looking for.

Great staff, great experience.

Brand new showroom with a 700K car on it. Went there to buy a locking lug nut wrench for my ES300. There were 3 possibility's so they told me to take all three and return the two that didn't work. I offered to pay but the manager told me not to worry about it until I got back. This is the kind of service that does not exist anymore.

Out of all the dealerships in Lincoln and that I’ve been to in my whole adulthood, this one is the best! If I could give it 10 stars I would. It was not only a pretty much in and out process, but the whole Lexus of Lincoln team was ABSOLUTELY AMAZING! This is what you call an ALL STAR STATE OF THE ART OUT OF THIS WORLD EXPERIENCE AND DEALERSHIP! Everyone Jenn Coffie is THE BEE’S KNEE’S! I would highly recommended this dealership and anyone who is looking for a new or pre-owned vehicle with Amazing Hard to ...

Always happy to do business at Lexus